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COMMUNICATION AS AN EFFECTIVE MEANS OF MANAGING ORGANIZATION (A Case Study of Edo State Cement Company Edo State)
The dynamics of communication in an organizational sectors can not be underestimated. Basically, this work is only an attempt to apprise the contribution of communication effectives for managing organizations in Edo State is an economic functioning state because of the abundance of human and physical resources such as palm fruits, time, rubber plantation etc. There has been the dynamic pool economic activity. Specifically, this study is intended to examine the effectiveness of communication in terms of there functions of the generality of
TABLE OF CONTENTS
Certification -- -- -- -- --- -- -- -- -- i
Dedication -- -- -- -- --- -- -- -- -- ii
Acknowledgements -- -- -- -- --- -- -- -- iii
Table of Contents -- -- -- -- --- -- -- -- iv
Abstract -- -- -- -- --- -- -- -- -- -- vii
CHAPTER ONE: INTRODUCTION
1.1 Background to the Study -- -- -- -- --- -- 1
1.2 Statements of the Problem -- -- -- -- -- -- 3
1.3 Research Questions -- -- -- -- -- --- -- 3
1.4 Objective of the Study -- -- -- -- --- -- -- 4
1.5 Research Hypotheses -- -- -- -- -- -- -- 5
1.6 Scope of the Study -- -- -- -- --- -- -- 5
1.7 Significance of the Study -- -- -- -- --- -- 6
1.8 Limitation of the Study -- -- -- -- --- -- 6
1.9 Operational Definition of Terms -- -- -- -- --- 7
CHAPTER TWO: LITERATURE REVIEW
2.0 Introduction -- -- -- -- --- -- -- -- 9
2.1 Meaning of Communication System -- -- -- -- 9
2.2 Types of Communication System -- -- -- -- --- 10
2.3 Process of Communication -- -- -- -- -- -- 12
2.4 Barriers to Communication -- -- -- -- --- -- 16
2.5 Channels of Communication -- -- -- -- --- -- 17
2.6 Summary of Communication -- -- -- -- --- -- 20
CHAPTER THREE: RESEARCH METHOD
3.1 Research Design -- -- -- -- --- -- -- -- 22
3.2 Population of the Study -- -- -- -- --- -- 22
3.3 Sample and Sampling Techniques -- -- -- -- --- 23
3.4 Instrumentation -- -- -- -- --- -- -- -- 24
3.6 Method of Data Collection -- -- -- -- --- -- 24
CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND
4.1 Data Presentation -- -- -- -- --- -- -- 26
4.2 Data Analysis -- -- -- -- --- -- -- -- 26
4.3 Test of Hypotheses -- -- -- -- --- -- -- 34
4.4 Discussion of Findings -- -- -- -- --- -- --
CHAPTER FIVE: SUMMARY CONCLUSION AND
5.1 Summary of Findings -- -- -- -- --- -- -- 39
5.2 Conclusion -- -- -- -- --- -- -- -- 41
5.3 Recommendations -- -- -- -- --- -- -- 42
1.1 Background To The Study
Communication has been widely acclaimed as an effective for which an organization carry out their functions effectively. Managers received information regarding his or her groups activities and must continually disseminate information to their level to ensure that the various units in an organization are operating properly.
In recognition of the fact, many authors have made their contribution s towards this claim as follows:
Chester (2007) for example, viewed communication as the means by which people are linked together in an organization to achieve a common purpose indeed, group activities are impossible without communication because coordination are change cannot be effective.
Koontz (2002) also viewed communication as involving ideation, distribution, reception, absorption and evaluation. It involves the art of transmitting the right information in such a way that that the right person receives it, understood, weighted correctly and result on appropriate action.
Thus management, operations and performance cannot take place or be achieved without communication between persons and units.
Communication is a powerful tool that management can use to develop and sustain a smoothly functioning team, directing the employees and for coordinating their activities. Communication bridges the gap between the top management level and the worker, without effective communication a proper supervisor subordinate relationship cannot really exist in an organization.
Psychologist have also been interested in communication. They emphasized human problems that occur in the process of initiating, transmitting and receiving information. They have focused on the identification of proper use of communication, especially those that involved interpersonal relationship of people.
Communication in an organization is to effect change to influence action towards the welfare of the organization. For example, manufacturing companies requires information about prices, competition and modern technology as well as information about the business cycle and government activity. The acknowledgement is the basis for discussions, affecting product lines and quality marketing strategy.
1.2 Statement Of The Problem
This study attempts to investigate communication as an effective means for managing organization.
It also attempted to identify the major barriers to effective communication and make appropriate recommendations on how that barrier could be removed.
1.3 Research Questions
Specifically, a good researcher and manger must seek answers to the following questions:
i. What place does communication occupy in an organization?
ii. Can communication as an effective means for managing organization effect changes, which will influence action in the direction of enterprises welfare?
iii. Is communication a means by which organization activities are unified?
iv. It effective communication an aid to better organizational management?
1.4 Research Hypotheses
In order to obtain valid and reliable result, the researcher postulates the following hypotheses in the course of their investigation:
i. Communication covers all activities in the organization.
ii. Effective communication is an aid to better organizational management.
iii. Communication is a means by which organizational activities are unified.
iv. Effective communication in an organization can affect change which all influence action in the direction of enterprise welfare.
1.5 Objective of the Study
The purpose of communication in an organization cannot be underestimated. It is impossible for an organization to achieve its set goals without communication. Business organization depends so much on effective communication to achieve success. Hence, communication can be said to be lifeblood of an organization. So success in business depends on the degree of effective communication within and between organization.
With these, one can say that management gets it work done through effective communication. A good manager must be an excellent and effective communication. A good manager must be an excellent and effective communication good seeker or information asking for data, facts, ideas and reports to enable hem guide the organization. Negative results such as mistakes, wasted resources, poor performance and duplicated efforts can be traced to poor communication.
1.6 Scope of the Study
The research is an insight to communication as an effective means in managing organization in
To give a broader outlook, the history and origin of communication is traced back to the period of man.
The research examined communication as an effective means for managing organization with Bendel content company limited Okpella as a case study.
1.7 Significance Of The Study
This researcher work will be done to find out the effective communication and make appropriate remedy on how these barriers should be removed.
This administrators will find these study usually because they will know the objective of communication in an organization.
The employees and employers will also find the result of this study useful because of the leading role communication plays in an organization. The administration of any organization can be can be accomplished only through communication. Administration depends on communication for its executive.
1.8 Limitation Of The Study
In the context of any human endeavor, there are always limitation factors, consequently, upon this understanding, only the achievable has been research in this circumstances. The major problems faced in trying to put together. This research work are as follows:
i. Insufficient reference material: Up to date reference materials from which relevant information could be obtain were not readily available .only few of the organization sampled has a well designed information center. Some official were unwilling to give relevant information for our study.
ii. Time: The time is difficult to adequately manage. Only to limited time, a more detailed investigation was not easy.
iii. Financial constraints: finance is the oil that lubricate every organization that his finance in human endevour. The depressed economy and insufficient finance were also responsible for a non detailed investigation of the study.
1.9 Operational Definition of Terms
In doing this study, the researchers has made use of some technical terms. These have given functional definitions so that it potential users can understand them.
Communication: This is the process by which information, feelings and experience are shared or placed from one individual to another by a previously agreed symbol. It can also be defined as the process of sharing messages, ideals, or attitudes that produced degree of understanding between sender and a receiver.
Effective means: Bring out measures that will enable the organization to ascertain their resultant intention. To coordinate the members of the organization in order to achieve possible goals.
Organization: This is an act of organizing coordinating the performance of workers in an organizational setting. Also is the systematic arrangement of people with a particular purpose.
Vertical communication: This pattern includes downward and upward transmission of information with an organization. Its from the hierarchy of persons at the top to the person at the bottom.
Horizontal communication: This is communication pattern across departments between persons all about the same level of authority clerks, managers sales, representation etc.
Horizontal communication plugs a coordinating role as people performing a variety of duties exchange information about activities in their respective sections.