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Investigation of the State of E-Commerce Adoption by the SMEs and Factors that Might Hinder its Adoption


Content

TABLE OF CONTENT

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

1.2     Objectives of the Study

 

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.2 Factors hindering the adoption of E-commerce

3.2     DESIGN OF THE STUDY

3.3     AREA OF THE STUDY

3.4     POPULATION OF THE STUDY

3.5     SAMPLE SIZE AND SAMPLING TECHNIQUES

3.6     RESEARCH INSTRUMENT

3.7     VALIDATION OF RESEARCH INSTRUMENT    

3.8     ADMINISTRATION OF THE INSTRUMENT

3.9     METHOD OF DATA ANALYSIS

 

CHAPTER FOUR

PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

4.1     INTRODUCTION

4.2     PRESENTATION AND ANALYSIS OF DATA

APPENDIX

 

 

Abstract

The use of electronic commerce in Small and medium sized enterprises (SMEs) has become increasingly important in information systems research. The benefits are derived from both theoretical and practical literature. Many research has been done to demonstrate the benefits of e-commerce it offers to SMEs, yet SMEs in developing countries especially in Nigeria have not fully  adopted e-commerce solution. The aim of this assessment is to understand the extent of e-commerce adoption among SMEs and to examine the factors that hinder the adoption in Kaduna State Nigeria. The methodology employed in this research is questionnaire survey as well as interview. The Nigerian agency known as The Small And Medium Enterprises Development Agency of Nigeria (SMEDAN) will be approached so as obtain any necessary information that will aid for course of this research like number of registered SME’s in the State, their annual profit, turnover, number of staff and any other relevant information. Questionnaires will be sent to hundred (100) SMEs across the state. Analysis of the data obtained will provide useful perception for SMEs, academics and the state government to overcome barriers and speed up the state of e-commerce in the State.

 

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

Electronic commerce is emerging as a new stimulus to economic development for developing countries. The world around us is rapidly advancing due to the development of information and communication technologies. Globalization and industrialization have largely impacted the growth of international markets. Growth of internet has enhanced business opportunities as online marketing is easier for the customers as well as the sellers. It is cost efficient and easy to handle.  Virtual setup is required in e-commerce to market goods and services. No need of spending money on a real setup. History of electronic commerce is less than 20 years. Its rapid growth in the previous years has attracted even academics in various fields. Although e-commerce is welcomed worldwide with great enthusiasm, there is still a wide gap in adopting e-commerce between the developed and developing countries like Nigeria. To meet the fast changing demands of the national and international markets, it is a necessity nowadays to be well updated with the world of e-commerce. It is the quickest means to reach a large group of people including investors, marketers, traders, etc.  It has been accepted by the government and the academic officials that proper adoption of e-commerce by SME’s can change the status of any nation from developing to developed nation. Business through Networking is also flourishing under the system of electronic commerce.

Nigeria being a developing country started to adopt technological growth only after the year 1999 which quite later as compared the developed countries like U.S.A, U.K, etc. The subject of e-commerce is still a new one for the country like Nigeria. E-commerce includes online shopping, online banking, providing online marketplaces, online trading, participation in online marketplaces, advertising, etc. Internet banking is one of the areas of e-commerce that has spread its wings in Nigeria. Nearly all banks provide online services. Use of ATM (Automatic Teller Machine) has led to the adoption of e-payment technology in Nigeria.

SME’s have become the leading contributors to the national and international economy in the last decades. They are the backbone of any country's advancement as they are ones who generate fruitful capital and provide employment opportunities to people. This proves that growth and development of these small and medium enterprises are highly beneficial for the advancement of a nation. Use of ICT and internet which has given rise to e-commerce by SME's will lead to a prosperous economy of any nation.   As compared to the developed countries SME’s in developing countries are slower to adopt e-commerce.  Around 90% of the total business, establishments are compiled to be known as SME's. These enterprises can take their business to new heights by adopting this new technique.

There are lots of researches on the SMEs of developed countries but this assessment will have a look at the factors affecting and the extent and factors affecting the adoption of e-commerce by SME’s in Kaduna Nigeria. The above primary review leads to the following research question:

Research question 1: What is the extent of e-commerce adoption among SMEs in Kaduna Nigeria?

Research question 2: What are the factors that could be hindering e-commerce among SMEs in Kaduna Nigeria?

 

1.2     Objectives of the Study

The first objective of the research is to study the extent of e-commerce adoption among the SME’s in Kaduna Nigeria.

The second objective is to examine the factors that could be hindering the adoption of ecommerce among the SME’s in Kaduna Nigeria.

It is expected that the findings of the research will provide useful perception for academics, SMEs and the State Government of Kaduna state to understand the present state of e-commerce usage among SMEs and overcome barriers and to speed up e-commerce adoption in the State

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