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Product Category: Projects
Product Code: 00000313
No of Pages: 31
No of Chapters: 5
File Format: Microsoft Word
Price :
$20
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ABSTRACT
This research work
focused its attention on the effects of on the job training on the
effectiveness in private organization. (A Case Study of
TABLE
OF CONTENTS
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Table of Content vi
CHAPTER
ONE
BACKGROUND
OF THE STUDY 1
1.0 Introduction
1
1.1 Types
of training 1
1.2 Function
of training 2
1.3 Effectiveness
of secretaries 2
1.4 Private
organization 3
1.5
Statement
of the problem 3
1.6
Research
questions 4
1.7
Purpose
of the study 4
1.8
Significance
of the study 4
1.9 Limitation
of the study 4
CHAPTER TWO
LITERATURE
REVIEW 5
2.0 Introduction
5
2.1 Who
is a secretary? 5
2.2 Secretarial
course as a profession 6
2.3 Concept
of training and development 6
2.4 Method
of on the job training 8
2.5 Importance
of training and development on secretary 10
2.6 Training
required of a secretary 11
2.7 Computer
word processor 12
2.8 Types
of secretaries 13
2.9 Managerial
development of today’s secretary 14
CHAPTER THREE
RESEARCH
METHODOLOGY 15
3.0 Introduction 15
3.1 Population
15
3.2 Sample
size 15
3.3 Research
instrumentation 15
3.4 Method
of data collection 16
3.5 Method
of data analysis 16
CHAPTER FOUR
PRESENTATION AND ANALYSIS OF DATA 17
4.0
Introduction
17
4.1 Analysis
of Bio-Data 17
4.2 Analysis
of data 18
`
CHAPTER FIVE
SUMMARY
OF FINDINGS, CONCLUSIONS AND
RECOMMENDATION 21
5.0 Introduction 21
5.1 Summary
of findings 21
5.2 Conclusion
22
5.3 Recommendation
22
5.4 Suggestion
for further study 22
References 23
Appendix 24
CHAPTER
ONE
BACKGROUND OF THE STUDY
1.0 Introduction
There are two principal methods for
ensuring that the organizational members have the desired traits, skills and
abilities.
The first is through selection while
the second is training and competency.
According to Lawal (1993) training is
the process of acquiring knowledge qualifications and skills necessary for
specific purpose. Through training activities old talent may be up-dated and
new ones developed.
1.1 Types of Training
One-the Job-Orientation: - This method is used to introduce in-coming workers into the details of the specific jobs that they would need carry out when they resume at their different desks. This is necessary to bridge the gap between their class knowledge and skill and real expectation in the work situation.
Apprenticeship Training: - This is where inexperienced worker will be provided with training under the supervision of an experienced worker.
Job Rotation: - This is the situation where a member of staff is moved round different intervals of time. The reason for this is to enable the staffer acquires diverse experience on the job for readiness to take up leadership role in the foreseeable future.
Vestibule Training: - This is an intermediate approach between on the job training, workers learn the required skills and experience more quickly in the specialized learning situation because, there is the assurance adequate time and attention will be given to training and quantitative performance.
Seminar: - A seminar is a class in colleges of polytechnics where small group of students and their lecturers come together purposely to discuss on a topic.
Conference: - This is an avenue where expert or professionals from different fields come together to relate their knowledge and innovations with others.
Outside
Course: These are
training which are taken either at all time or part time levels. Various training institutions and organizations
such as Technical Colleges, Polytechnics, University and even private
institutions conduct this type of training.
1.2 Functions of Training
According
to Odiage (1988) as sited by Weston (1990) training is the systematic building
or improvement of a person’s knowledge, skills and attitudes for satisfactory
performance.
Odiagbe
further stress some of the functions that can be derived from training by the
organization of course, those of them
who are ready and willing to go extra mile to remain current and up to date
with the fast changing socio- economic development.
According
to Onuk (2002) opened that the movement of modern secretary from behind the
typewriter to the board room offers some useful lessons and hopes. In the first place, this is on indication
that secretarial training function has gone beyond the traditional trains, in
shorthand, commercial correspondence, and general self – component particularly
where on telephone cells and receiving visitors.
Toady’s
secretary must, as a matter of necessity, be a member of the management team.
He must be capable of observing in any managerial position in human resources
management, and financial administration.
1.3 Effectiveness of Secretaries
Effectiveness connotes ability to
perform satisfy a desire objective.
Efficiency reflects effectiveness at the minimum cost post possible.
At
times, the secretary may make mistakes and this could cause the anger of the
boss. Whenever this happen, the secretarial staff should engages in face –
saving arguments, rather, he should own up to the mistakes and apologies
accordingly and thereafter, guide against repeating such mistake in the future.
1.4 Private Organization
Private
organizations are owned and controlled by private individuals. And not
government the intention for floating such organization is usually to make
profit and not for the sake of profit making.
Secretaries
on the job training have become increasing important to the success of the organization because of rapid changes.
In
In
conclusion, training can be viewed as one essential input in management efforts
to improve all performance of the enterprises.
1.5 Statement of Problem
In
views of the problems been encountered by organization in which secretaries are
found wanting in the quest to discharge their duties effectively, there is
great need for organizations to concern on the training of their secretaries in
other to ensure effectiveness towards the attainment of organizational goal and
objectives.
Therefore,
the question that provoke the researchers to study this work ‘’effects of the
job training on the effectiveness of the secretary in private organization ‘’
is based on the following facts,
(1)
To
identify the training opportunity that can enhance the effectiveness of the
secretary.
(2)
To
know if training can affect influence the morale on the secretary.
1.6 Research Question
(i)
what
are the training opportunity that can enhance the effectiveness of the
secretary in private organization.
(ii)
What
are the problems that can be created by training on the effectiveness of
secretaries in private organization?
(iii)
What
are the training opportunities that can affect the effective performance of
secretaries in private organization?
1.7 Purpose of the Study
The
purpose of this study is to examine critically, the effect of on the job
training on the effectiveness of secretaries in private organizations.
The
study will also highlights the duties performance by secretaries as well as
ways in which on the job training could be used to enhance effectiveness of the
secretary for the attainment of organization goals and objectives.
1.8 Significance of the Study
Secretarial
and clerical personnel need training and development in order to be highly
productivity, thus this study will assist the secretaries and other clerical
workers to know the influence of training and development on their
productivity.
It
will help the organization that wants to increase it productivity to provide
adequate training for its secretaries.
1.9 Limitation of the Study
Due to financial and time constraints on organization has been selected instead of considering a few others.
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