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Product Category: Projects
Product Code: 00000429
No of Pages: 151
No of Chapters: 5
File Format: Microsoft Word
Price :
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ABSTRACT
As the world is rapidly moving towards knowledge
based economic structure and information societies which comprises of network
of individuals, firms and countries that are electronically linked together and
having inter-dependent relationship, there is need to exploit the means by
which information technology can serve as a tool to firms and countries at
large so as to have a competitive edge over others in delivering their
operations.
This project was embarked upon to assist and
support the banking industry, especially Nigeria Banking to give due consideration to the cost and
other implications of the information technology to be deployed and as well to
consider the benefits, advantages and contributions of the information
facilitates before its being deployed.
This project covers over severity percent of the
total number of Nigeria Banking Branches
in
The purpose of this research work is to serve as
an ‘eye opener’ to the Nigeria Banking
and their branches as a whole on the importance of information
technology to their banking operation and how these facilities can be used to
create a competitive edge by the firms in the industry
Title Page
Certification
Acknowledgement
Dedication
Abstract
Table of contents
CHAPTER ONE: INTRODUCTION
1.1 Background of the study
1.2 Statement of problem
1.3 Objectives of the study
1.4 Formulation of research questions
1.5 Formulation of hypothesis
1.6 Research methodology
1.6.1 Sources of data
1.6.2 Sample size
1.6.3 Data presentation and analysis
1.7 Significance of the study
1.8 Scope and limitation of the study
2.1 Overview of information technology
2.2 Historical background of information technology in
Nigeria Banking
2.3 Information technology facilities of today and
future.
2.3.1 Smart cards
2.3.2 Voice input
2.3.3 Handwriting recognition
2.3.4 Agents
2.3.5 Virtual reality
2.3.6 Cross platform software
2.3.7 Fibre optics
2.3.8 Wireless computers
2.3.9 The office of the future
2.3.10 Simulated work
2.3.11 Interconnected
work environment
2.3.12 Paperless office
2.3.13 The home of the future
2.3.14 Telecommuting
2.3.15 Education
2.3.16 Education
2.3.17 The internet
2.3.17.1 Electronic mail
2.3.17.2 File transfer protocol
2.3.17.3 Terminal emulation link network
2.3.17.4 News groups
2.3.17.5 Gopher
2.3.17.6 Worldwide web
2.4 Information technology as tool in enhancing
the performance of banking operations.
2.4.1 Customer services
2.4.1.1 Opening an account
2.4.1.2 Self service teller
2.4.1.3 Home of electronic banking
2.4.1.4 Customer account mandate maintenance
2.4.1.5 Stopped cheques
2.4.1.6 Reversal of erroneous entries
2.4.1.7
2.4.1.8 Full online, real-time capabilities
2.4.2 Transaction processing and recording
2.4.2.1 Cash
2.4.2.2 Cheques and clearing
2.4.2.3 Fund transfer
2.4.2.4 Value dating
2.4.2.5 Rate charges
2.4.3 Risk management
2.4.3.1 Corporate risk policy and procedure
2.4.3.2 Credit risk disbursement
2.4.3.3 Limit monitoring
2.4.4 Corporate planning
2.4.4.1 Effective presentation
2.4.4.2 Service quality
2.4.4.3 Resource allocation
2.4.5 Financial controls
2.4.5.1 The chart of account
2.4.5.2 Budgeting and budgetary controls
2.4.5.3 Profit making process management
2.4.5.4 Asset and liabilities management
2.4.5.5 Statutory returns
2.4.6 Auditing and controls
2.4.5.1 Branch visit
2.4.5.2 Auchi schedules
2.4.5.3 The audit trail
2.4.5.4 System of controls
2.4.5.5 Exception reports
2.4.7 Management
services
2.4.7.1.1
Human
resources management
2.4.7.1.2
Compensation
monitoring
2.4.7.1.3
Staff loan
administration
2.4.7.1.4
Staff file
2.4.7.1.5
Tracking
employee career development
2.4.7.1.6
Corporate
affairs
2.4.7.1.7
Legal affairs
2.4.7.1.8
Administration
2.5 Problems
of information technology in Nigeria Banking
2.5.1
Systems
downtimes
2.5.2
Lack of
investment capital
2.5.3
Lack of
knowledge of how to develop IT systems internally
2.5.4
Lack of internal maintenance skills or culture
2.5.5
Lack of IT
management knowledge
2.5.6
The absence of
IT strategies
2.5.7
The gimmicks
of Vendors
2.5.8
Lack of the
basic infrastructure and facilities for the exchange of information.
2.5.9
Lack of
maintenance culture in Nigeria Banking
public networks
2.5.10 Unhelpful government action
2.5.11 Banks reluctance to collaborate
2.6 Competitive advantage through information
technology
3.0 Introduction
3.1 Source
of data
3.1.1 Primary data
3.1.2 Secondary data
3.2 Sample
size
3.3 Method
of investigation
3.4 Method for data presentation and analysis
CHAPTER FOUR: PRESENTATION
AND ANALYSIS OF DATA
4.1 Presentation of data
4.2 Analysis of data
4.3 Testing of hypothesis
CHAPTER FIVE: SUMMARY, FINDINGS, CONCLUSION AND RECOMMENDATION
5.1 Summary
5.2 Findings
5.3 Conclusion
5.4 Recommendation
Bibliography
Appendix
1.1 BACKGROUND
OF THE STUDY
The recent advancement in information
technology is bearing central to the process of socio-economic development.
Information Technology offers new ways of exchanging information and transacting business.
The world is rapidly moving towards the advancement
of economic structures and information
societies which comprises network of individual firm and countries that are
linked electrically and having inter-dependent relationship.
Although information technology has become the
norm for firms eager to survive competition in a stressful and turbulent
environment like
The evolution of knowledge based economy is
expected to result increasing, within economic enterprise, the world only
succeeds to the extent that their employees can access and use information and
knowledge effectively.
Some bank with information technology tools have
positioned themselves in the market and cut a niche in quality service
delivery. To enable a thorough understanding of the e-banking model
S.W.O.T. analysis and strategies of information technology in
1.2 STATEMENT
OF PROBLEMS
To
understand information technology, this will serves as a competitive tool in
1. Bank fails to understand that information technology is the strategy they will use to achieve their goals and objectives in this modern and dynamic economy environment.
2. The cost of the information technology facilities, the bank requires huge sum of capital to acquire or import these facilities needed as competitive tools.
3. Lack of expert, the bank require the services of some expert to operate some of their new technology that were introduced to the banking sector so as to compete well with their competitor.
4. The maintenance of the information
technology, banks find it very difficult at times to maintain this technologies
because majority of this
technologies were imported and their
parts are relatively expensive and
scare.
1.3 OBJECTIVES
OF THE STUDY
This study will be carefully carried out with the purpose of achieving the following objectives.
1. To determine the financial and operational
implication of information technology as a tools in the
2. To determine the effectiveness and
efficiency of the deployed information
technology to the
3. To ascertain the strength and weakness of the banks in the development, usage and maintenance of the information technology facilities.
4. To ascertain the opportunities and treats
encountered by bans in the deployment, usage and maintenance of the information
technology facilities.
1.4 SIGNIFICANCE
OF THE STUDY
This study is very important as it examines the
impacts and implication of information technology as a competitive tools in the
This work will also shows the effect of information technology in the banking sector as well as the weakness and strength that may result due to the deployed of information technology as strategic and business models that are being mapped and developed.
This study will be of importance to the bankers as
it gives a focus on how to create profitable and sustainable market leadership,
the academicians and student to mention, but a few.
1.5 SCOPE AND
LIMITATION OF THE STUDY
The study will cover over 70% of the population of
the
The
1.6 RESEARCH HYPOTHESIS
Ho:
Information technology does not increase
the efficiency in
the management
of banks and its services.
H1: Information technology increase the efficiency in the
management of banks and its services.
Ho: The use of information Technology does not
increase the
productivity of banks.
H1:
The use of information technology increase the
productivity of banks.
Ho:
I.T. deployment in Bank does not leads to increase
in customer base.
H1: I.T.
deployment in Bank leads to increase in customer
base.
(a) Does the
(b) Does approach of tools can be deployed to create
competitive strategies for the banks?
(c) What are the strengths and weaknesses of banks in
the deployment, usage and maintenance of the information technology?
(d) What are the opportunities and treats of the
deployed information technology to the
1.8 RESEARCH METHODOLOGY
The method to be adopted in the collection of data
will be designed in such a way that it will give a knowledge of what is actually happening in
the Nigeria banking sector as regards to the use of information technology as a competitive tools in on banking
sector.
Furthermore,
whether the deployment of the information technology as tool gives the banks
strength and opportunities which does not expose the weakness and pose threat
to the banks.
The
use of which can information system s put, e.g. a payroll application.
This
is the word used to describe the
mechanization of industrial operations are processes.
Is
a process in which banks meet on banking days
at specific hours to exchange payment instruments, particularly drafts
and cheques. The designated center where this is done is known as a clearing
house.
A
related set of data organized by type and purpose
Electronic
Mail (e-mail)
This
is the use of computer network to disseminate information or even correspondent
between different terminals irrespective of the distance, at a considerably
high speed.
The
process of obscuring information by
modifying it according to a mathematical function known only to the
intended recipient.
The
term used to describe a meta-network that results from the linking of Network
from multiple organization.
Graphic
user Interface (GUI)
A computer shell program that represents mass
storage devices, directories and files as graphical objects on a screen. A
cursor driven by a pointing device such as a mouse manipulates the objects.
It
is amalgamation of partially existing information networks, services and
end systems such as PCs or TV- Sets. It
consists o thousands of interconnected; interoperatable communication networks
including terrestial andsatellite broadcasting, cable TV Network, wired and wireless telephone system,
commercial computer network services and the internet.
It
is described as a system meant to deliver to all people the information they
need, when they want it and where they
want it and at an affordable price.
Internet
Protocol (IP)
This
is the Network protocol that specifies the format for IP packets, called
“datagrams” should be addressed and transmitted throughout an IP network.
This
is a privately owned (e.g. corporate) network that utilizes the open protocols
and services associated with the internet, such as WWW, FTP etc, to share
corporate information and improve internal communication.
This
means internet service Provider. A company that provides a dial-up connections
to the internet.
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