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Product Category: Projects
Product Code: 00005913
No of Pages: 67
No of Chapters: 5
File Format: Microsoft Word
Price :
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A
common problem associated with hospitals especially the nontertiary hospitals
(primary and secondary hospitals) is long queue. Attempts have been made to
address this using the ticket approach, however, this does not minimize crowd
in and around hospitals. In the wake of the consciousness of the need to avoid
crowd with the emergence of the Corona Virus (COVID-19), it has become
important to note that some diseases are transmissible when people clinch close
within a vicinity especially in the hospital environment, traditionally
outpatient hospital faces various problems and difficulties due to a manual system
like keeping patient history, filing and other factors that affect the interest
of an individual patient. It is therefore imperative to devise a means to
reduce the usual crowd witnessed at the different units/sections in the
hospital, precisely by outpatients. In this study, a centralized queue control
system was developed that can be used in the different sections of hospitals. To
overcome these issues, this research work has designed and developed an
outpatient management system. The main objectives of the project are, to design
and develop a web-based outpatient management system for the efficient
management of outpatients of the hospital. This research work has studied
various kinds of the literature of relevant software. After reviewing
literature, the research work has found limitations in many relevant software. The
research strategy was design and created, the software development model used
was the incremental. The system was implemented using scripting languages and
MySQL. The researched study revealed that many of the software being used in
hospitals are not online based and specifically, case study area is a remote
area in term of modern technology, whereas to overcome the burden of patients
waiting long in a queue, as such system was not implemented in the target area.
Therefore, this motivates the research work to develop the proposed system to
overcome these limitations. However, there is scope of further research in
areas like lack of co-ordination between hospital interfaces, waiting time of
patients queuing for special treatments in this field. Finally, the systems
have been tested under different conditions to evaluate its performance
TABLE OF CONTENTS
Contents Pages
Cover Page - - - - - - - - - - I
Title page - - - - - - - - - - II
Declaration- - - - - - - - - - - III
Certification - - - - - - - - - IV
Dedication - - - - - - - - - V
Acknowledgement - - - - - - - - VI
Abstract - - - - - - - - - VII
Table of content - - - - - - - - IX
List of Tables - - - - - - - - - - X
List of Figures - - - - - - - - - - XI
CHAPTER ONE
INTRODUCTION
1.1 Introduction - - - - - - - - - 1
1.2 Statement of the Problem - - - - - - - 1
1.3 Aim and Objectives - - - - - - - - 2
1.4 Scope of the Study - - - - - - - - 2
1.5 Significance of the study - - - - - - - 2
1.6 Definitions of Terms - - - - - - - - 3
CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction - - - - - - - - - 4
2.2 Smart Queue Processing System - - - - - - 4
2.3 Queuing Theory - - - - - - - - 5
2.3.1 Types of Queuing System - - - - - - - 7
2.3.2 Queuing Service Disciplines - - - - - - - 8
2.3.3 Queuing Management Mechanism - - - - - - 9
2.3.4 Time Based Management - - - - - - - 10
2.4 Outpatient Management System - - - - - - 11
2.4.2 Emergence of Bottlenecks in Outpatient Departments - - - 11
2.5 Benefits of Outpatient Management System - - - - - 13
2.6 Brief History of UMTH Maiduguri - - - - - - 13
2.7 Related Works - - - - - - - - 14
2.8 The Summary of the Chapter - - - - - - - 17
CHAPTER THREE
METHODOLOGY
3.1 Introduction - - - - - - - - - 18
3.2 System
Development Methodology - - - - - - 18
3.2.1 Justification
of Methodology - - - - - - - 18
3.2.2 Graphical
Representation of Incremental Model - - - - 18
3.2.3 Description of Methodology - - - - - - - 18
3.3 Analysis of the Existing System - - - - - - 20
3.3.1 Existing System Characterization - - - - - - 20
3.4 Analysis of the New System - - - - - - - 20
3.4.1 New System Characterization - - - - - - 21
3.4.2 Algorithm for the proposed system - - - - - - 21
3.4.3 Proposed
System Flowchart - - - - - - - 22
3.4.4 New
System Requirements - - - - - - - 22
3.4.4.1 Hardware Requirement - - - - - - - 23
3.4.4.2 Software Requirement - - - - - - - 23
3.4.5 New
System Data Flow Diagram - - - - - - 24
3.4.6 New
system E-R Diagram - - - - - - - 25
3.5 System
Design - - - - - - - - 26
3.5.1 Logical
Design - - - - - - - - 26
3.5.2 Input
Design - - - - - - - - - 26
3.5.3 Output
Design - - - - - - - - - 27
3.5.4 Physical
Design - - - - - - - - 27
3.5.5 Modular
Design - - - - - - - - 27
3.5.6 Database
Design - - - - - - - - 27
3.6 Unified
Modeling Language - - - - - - - 29
3.6.1 Use
Case Diagram - - - - - - - - 30
3.7 Summary of the Chapter - - - - - - - 31
CHAPTER FOUR
SYSTEM IMPLEMENTATION AND TESTING
4.1 Introduction - - - - - - - - - 32
4.2 Implementation - - - - - - - - 32
4.2.1 Choice of programming language and IDE - - - - 32
4.3 Testing - - - - - - - - - 33
4.3.1 Objectives of Testing - - - - - - - 33
4.3.2 Testing Plan - - - - - - - - 33
4.3.3 Testing Strategy - - - - - - - 34
4.3.4 Testing Procedure - - - - - - - 34
4.3.5 Testing Methodology - - - - - - - 35
4.3.6 Testing of Modules and Forms 35
4.4 Overall Issues with Implementation - - - - - - 39
4.5 Summary of the Chapter - - - - - - - 39
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
5.1
Summary - - - - - - - - - - 40
5.2
Conclusion - - - - - - - - - - 40
5.3
Recommendations - - - - - - - - - 41
References
- - - - - - - - - 42
Appendix
A (Source Code) - - - - - - - - 45
Appendix
B (Source Code) - - - - - - - - 53
LIST
OF TABLES
Table 2.1: Table of summary of related works - - - - - 16
Table 4.1: Software Development Environment - - - - - 32
LIST OF FIGURES
Fig. 2.1:
The single channel- single phase system. - - - - - 7
Fig. 2.2:
The single channel- multiple phase system - - - - - 7
Fig. 2.3: The
multiple channel- single phase system - - - - 8
Fig. 2.4:
The multiple channel- multiple phase system - - - - 8
Fig 3.1:
Incremental Model - - - - - - - - 18
Fig 3.2:
Incremental Life Cycle - - - - - - - 19
Fig 3.3:
New System Flow chart - - - - - - - 22
Fig 3.4:
New System Data Flow Diagram - - - - - - 24
Fig 3.5: E-R
Diagram - - - - - - - - 25
Fig. 3.6:
Database design - - - - - - - - 29
Fig. 3.7: New
System Use case - - - - - - - 30
Fig 4.1: Home Page - - - - - - - - - 36
Fig 4.2: Admin
Control Page - - - - - - - - 36
Fig 4.3: Desk Officer Home Page- - - - - - - 37
Fig 4.4: Doctors Home Page - - - - - - - - 37
Fig 4.5: Register New Patient Page - - - - - - - 38
Fig 4.6: View waiting queue - - - - - - - - 38
The
medical field has made remarkable progress in end of twentieth and the initial
twenty first centuries. This emerges high specialized hospitals for serving patients.
Nowadays most of the hospitals are overcrowded with patients. It may affect
patients’ symptoms, clinical outcome, and satisfaction. It can also affect
physician’s effectiveness, causing frustration among medical staff. This
overcrowding is due to lack of effective queue management system in hospitals,
which is due time required for each patient would be uneven based on how much
time doctor takes and other tasks such as scanning, pharmacy, testing, and
others.
According
to Titarmare (2018), time is a quantity
that should be efficiently managed. Standing in a long queue consumes a lot of
time of patients and so, the Patient Queue Management System provides the
solution for it. Most hospitals and clinics try to improve their wait time by
scheduling appointments.
Queuing
theory is a potent mathematical approach to the analysis of waiting lines
performance parameters in healthcare delivery systems
Usually
when people go to the governmental hospital, they must wait for a number of
times before being served. The waiting time is based on their arrival and the
situation. Unlike a hospital, in some cases there are options, whether they go
to government or private hospitals to get better services.
Therefore,
this research intends to solve the following problems:
1. The
overcrowding is due to lack of effective queue management system in hospitals,
which is due time required for each patient would be uneven based on how much
time doctor takes and other tasks such as scanning, pharmacy, testing, etc.
2. The
records kept manually of which are prone to lost, damages and manipulation by
unauthorized user, are aimed to be kept in computerized forms for easier and
quicker access thereby minimizing the waiting and consultation times of
patients in a hospital.
3. The burden of waiting long in a queue.
1.3 Aim and Objectives
The
aim of this project is to design and implement an Outpatient Queuing Managing
System.
The
following objectives shall be achieved in this research work;
i.
To design a smart queue processing
system to inform patients about their tentative waiting time.
ii.
To develop a web-based outpatient
management system for the efficient management of outpatients of the hospital.
iii. To evaluate the performance of the proposed system using different performance metrics.
1.4 Scope of study
This
project will only focus on the outpatient department in University of Maiduguri
Teaching Hospital Maiduguri. A web-based application which is proposed to be
implemented using HTML, PHP, JAVASCRIPT while MySQL as back-end.
1.5 Significance of the Study
Queuing system have been applied in numerous industrial settings and service industries. The number of applications in healthcare however, is relatively small. This is probably due to a number of unique healthcare related features that make queuing problems particularly difficult to solve. Therefore, the proposed program will be designed to study the various alternatives in scheduling and would be used to optimize patients and their visiting schedules, alleviating the problem of waiting. Also, the system will overcome patient long waiting time that is one of the main disadvantages in outpatient clinics.
1.6 Definitions of Terms
Design: Realization
of a concept or idea into a configuration, drawing, model, mould, pattern, plan
or specification.
Implementation: is the carrying out, execution, or practice of
a plan, a method, or any design, idea, model, specification, standard or policy
for doing something.
Queue:
is a line of people, cars etc. waiting for something or to do something.
Outpatient:
is a person who goes to a hospital for treatment but does not stay there.
Patient:
is a person who is receiving medical treatment, especially in a hospital
Hospital:
an institution that is built, staffed, and
equipped for the diagnosis of disease; for the treatment, both medical and surgical, of the sick and the injured
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